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What causes stretch marks?
Stretch marks are caused when the skin is stretched to its limit. This causes a breakdown in collagen and elastin causing the unsightly marks. Typical causes of stretch marks would be pregnancy, weight training, rapid weight loss or gain, and hormones. Stretch marks can also occur for no particular reason other than typical aging.
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When will I start to see results from StriaFade?
A proper skin care program requires both dedication and time, however, some individuals may expect to see results from StriaFade in as little as one month. Others may take longer. In most cases individuals should experience full results within 3 to 6 months of regular use although results may vary depending on the individual.
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Is StriaFade effective for all skin types?
StriaFade was formulated to work equally well for both men and women of all skin types..
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How big is the StriaFade bottle?
StriaFade comes in a large 100ml bottle. The actual bottle itself, as pictured on the front page, stands about 5 inches tall.
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Are StriaFade's results temporary? Will I have to continue using it to keep the results?
No, StriaFade does not need to be continually used in order to keep your results.
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Is StriaFade safe for long term use?
We suggest that with StriaFade, as with any skin care product, you consult with a licensed dermatologist prior to long term use. Continued use should be monitored by a medical professional.
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How should I store StriaFade?
StriaFade is distributed in an airless dispenser. What this means is that it does not expose the ingredients to air in order to dispense StriaFade. This translates into much longer shelf life and preservation of the product itself, so the ingredients remain effective. This means that as long as you are using the product and not storing it no special conditions are required. If you are storing for a year or longer we suggest refrigeration. We also strongly suggest that StriaFade not be stored in exceptionally hot conditions (above room temperature) as this will degrade the quality and effectiveness of the product.
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Does StriaFade have any side effects?
StriaFade was formulated to be extremely gentle and can be used without problems by most people, but everyone's skin is different. There's a small chance that you may have an allergic reaction to StriaFade. Begin use in a small, non conspicuous area first and discontinue use if you have an allergic reaction. Please report all allergic reactions to our hotline at 813-990-0956.
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Does StriaFade cause any discomfort or peeling?
StriaFade may cause some skin peeling due to its exfoliating properties. This is normal for some individuals and should discontinue with time. .
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Can StriaFade be overused?
StriaFade cannot be overused..
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How long does a bottle last?
Under normal usage conditions, our large 100ML bottle will last one to one and one half months. This will depend on the application area. The bottle will last considerably less time when used over larger parts of your body. You should consider this when ordering as we offer huge discounts for multiple bottle purchases.
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Can I use StriaFade on any part of my body?
Under most conditions you can use StriaFade anywhere on your body. The ingredients are gentle enough for most individuals. StriaFade is for external use only, and is not recommended for use in "private" areas.
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Where can I purchase StriaFade?
StriaFade can be purchased at StriaFade.Com and in select salons in Florida..
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Can anyone use StriaFade?
StriaFade is recommended for adults, and not recommended for children under 13 years of age.
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Can I use StriaFade while I'm pregnant or nursing?
We always suggest consulting your health care professional before beginning any new skin care regimen.
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Is StriaFade tested on animals?
No, StriaFade is not tested on animals..
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Is it normal to have peeling or pimpling of the skin when using a stretch mark product?
In some cases, individuals will have more sensitive skin and will experience some effects within the first few weeks of use. These include some peeling from the exfoliant behavior of the formula. There may also be some accompanying acne. This should stop after the first few weeks of use. You may want to limit the amount used within the first few weeks until your skin adapts to more frequent use. If you have a more serious reaction, discontinue use and report your symptoms to our reporting hotline at 813-990-0956.
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Can I combine StriaFade with other creams or applications?
While we don't recommend combining StriaFade with any other substances, you can still use other products such as moisturizers, sun blocks, wrinkle creams, etc, in conjunction with StriaFade as part of a overall skin care program. We strongly recommend waiting at least ten minutes before applying any other skin product over StriaFade. This will allow time for your skin to absorb the solution for maximum results. Consult your dermatologist for more specific skin care programs tailored to your skin type.
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Can other skin products be used with StriaFade?
Yes, as long as you give your skin time to absorb the StriaFade solution. We strongly suggest allowing ten minutes for the solution to be absorbed before applying any other applications including, but not limited to, sun blockers, creams, moisturizers, etc.
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How should I store StriaFade?
StriaFade's advanced formula is particularly sensitive to heat and air exposure. All StriaFade is bottled in a airless dispenser to protect the product integrity. Avoid storing StriaFade in areas that are over 80 degrees. This will assure that your StriaFade will stay as fresh and effective as the day you purchased it!
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How long will it be before I receive my StriaFade order?
StriaFade is normally shipped from our fulfillment center within 3-6 business days of your order via USPS Priority Mail with delivery confirmation. Packages normally arrive within 2-4 days after it leaves our fulfillment center. Your StriaFade package will usually arrive at your door within 4-7 business days from your date of ordering. In rare cases, it may take 7-10 business days to ship. We use USPS Delivery Confirmation to make sure your order arrives safe and sound. You do not need to be present for delivery, and no signature is required. If you do not receive your package within 10 business days, please contact us by clicking here. Make sure you have your order # from your receipt handy. -
I received the wrong item. Who do I contact?
Our fulfillment center strives for perfect service on a daily basis however, from time to time, mistakes may occur. If you have been shipped the wrong item, please accept our apoligies and contact us by clicking here. Please contact us within 7 days of receipt. We will exchange the item and cover any associated shipping costs for the return.
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It has been 7-10 days and I have not received my package. What now?
No need to worry. Your order can easily be tracked thru our state of the art system. Simply locate your order #. It will be included in the receipt we emailed you when you purchased. Contact us by clicking here, let us know about the problem, and give us your order number. We will track your order within our system and contact you regarding its status ASAP.
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What is StriaFade's cancellation policy?
While StriaFade has a liberal return policy, we are unable to issue refunds after an order has been placed because of system limitations. Once an order is placed through our system, the credit card used is immediately charged electronically. The order is then processed and sent to our fulfillment center for shipping. This speedy process does not allow for refunds to be processed postsale and packages intercepted before shipping. Please order carefully. Should you decide to return your package returns are processed thru our RMA system. To request an RMA please follow the instructions on our refund page here. Make sure you have your order number handy. your order number is on your receipt that was emailed to you when you placed your order. Its important that you follow our return policies carefully. Packages that are refused on delivery will not qualify for a refund.
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How secure is StriaFade.Com's ordering process?
Our state of the art online ordering system uses the latest SSL technology to safeguard your information. All of our order processing and shopping cart pages are secure. You can see your order is secure by the https at the beginning of the URL in your address bar.
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How do I contact customer service about my order?
You can contact customer service easily by clicking here and using our online contact form. We can normally get back to you within 48 hours (Mon through Fri).
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For ordering questions click here.
Still have product questions we have not answered? Contact us by clicking here.
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